2. Compatibility Checks and Pre-Purchase Notes


FAQ 2. Compatibility Checks and Pre-Purchase Notes

How can I check whether a part fits my vehicle?

Please provide your vehicle’s chassis number, and we will help verify the compatible parts for your car.

Note: At Auto Parts Box Japan, it can be difficult to check compatibility using the VIN number alone. If your vehicle does not have a chassis number, we recommend contacting your local dealer to confirm the genuine part number.

For more details, please refer to the following page:

Is the manufacturer’s stock always available?

No, the manufacturer’s stock is not always guaranteed. Some models may be out of stock or discontinued. Also, restocking may take some time.

If the part is out of stock, can I send my parts to you for rebuilding?

We do not accept core parts sent from overseas for rebuilding.
International shipping always carries a risk of loss even with tracking.
If lost, we decline such requests to ensure safety and reliability.

What manufacturer of vehicles do you supply parts for?

We handle a wide range of Japanese vehicles, including sports cars and classic models. For inquiries regarding compatibility with specific vehicles, please feel free to contact us.

Note: We are only able to supply genuine parts that are manufactured by Japanese parts factories and intended for vehicles sold in the Japanese domestic market.
Therefore, even for Japanese-brand vehicles, genuine parts for models that were not sold in Japan are not available from Japanese parts factories.
For such parts, we recommend contacting the manufacturer’s local branch in the country where the vehicle was originally produced and sold.

Do you supply parts for non-Japanese vehicles?

We do not support vehicles other than Japanese specifications.

Can I return rebuilt parts if they don’t fit?

We do not accept returns due to incorrect part numbers after purchase.

We always ask customers to confirm the part number before ordering. If you are unsure about compatibility, please provide your vehicle’s chassis number in advance so we can assist with confirmation. We also recommend checking the genuine part number at your local dealer before ordering.

Can you rebuild parts for classic cars?

Yes, it may be possible. Please contact us first to discuss availability.

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