At Auto Parts Box Japan, we are committed to supplying a smooth and transparent process for ordering high-quality rebuilt Japanese car parts. Please follow the simple steps below to place your order.
1
Contact Us
To begin with, please use the inquiry form to let us know which part you need, along with the following information:
- Please let us know which country and region you would like the part delivered to.
- Part name or part number.
- Vehicle chassis (frame) number.
- Additional Information
We will check the availability, lead time, and price.
Note: Availability of parts from manufacturers is not always guaranteed. Some parts may be out of stock or discontinued, and restocking may take some time.
2
Alignment
A representative will get in touch with you to confirm the current status and to better understand your needs and preferences.
3
Proposal and Quotation
Based on the information gathered, we will provide you with the most suitable plan and a detailed quotation.
After confirming your request, we will send you a quotation for your review.
Please note that if there is a delay between the quotation and the confirmation of your order, the shipping cost, delivery time, and part price may change. In such cases, a revised quotation will be issued.
4
Terms and conditions
Please read all terms and conditions below carefully before purchasing.
- Terms & Conditions
- Quotation and Ordering Process
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
- Act on specified commercial transactions
Information About Our Services
■Parts Available at Your Local Dealers
For parts that can be purchased from a local dealer, we recommend buying from them. Since international shipping fees apply, the total cost may be higher than purchasing from your nearest dealer.
■International Shipping Fees
International shipping fees for automotive parts are higher than those for general cargo, and the cost increases depending on the weight and size of the shipment.
■Japanese Auto Parts We Supply
We are only able to supply genuine parts that are manufactured by Japanese parts factories and intended for vehicles sold in the Japanese domestic market.
Therefore, even for Japanese-brand vehicles, genuine parts for models that were not sold in Japan are not available from Japanese parts factories.
For such parts, we recommend contacting the manufacturer’s local branch in the country where the vehicle was originally produced and sold.
5
Payment
If you agree with the quotation, please proceed with the payment process.
Full payment in advance is required. We will place the order for the parts after confirming your payment.
The following payment methods are available:
- Visa
- Mastercard
- American Express
- Discover
The currency on your invoice is Yen (JPY). Exchange rates and credit card fees vary depending on your credit card company.
- Bank Transfer
Bank transfer fees and foreign currency conversion charges are the customer’s responsibility.
6
Order
After confirming your payment, we will place the order for the parts and proceed with the shipment preparations.
7
Shipping
Provide you with a tracking number once the parts have been shipped.Estimated delivery time (in days) varies depending on the destination.
8
Product receipt
Receipt of the parts: After delivery is completed, we will contact you to confirm receipt.